Privacy Notice for Website

Our Commitment To Privacy

The MediGuard web site (the “Web Site”) is owned and controlled by iGuard, Inc. (“iGuard”). iGuard is strongly committed to protecting your privacy. You can navigate the majority of our site without giving us any personal information about yourself. However, depending on the services you request from us, we may need to collect, store and use certain personal information about you (including sensitive medical information) in order to provide you with personalized information or services such as the MediGuard Medication Safety Check, MediGuard Drug Safety Ratings and MediGuard Drug Safety Alerts (the “Services”).

Your privacy is important to us. To protect your privacy, we provide this privacy policy explaining our online information practices and the choices you can make about the way your personal information is collected, stored and used. To make this notice easy to find, we make it available on every page of our site, including every point where you may choose to provide us your personally identifiable information.


In order to provide you with any Services that you request to receive through the Web Site, we may have receive, store and use certain personal information which is considered "sensitive." Examples of sensitive personal information we may need to collect – depending on the Services you request from us – may include details about your race and ethnicity, medication that you are taking and your medical conditions.

We will only receive and process such sensitive personal information from or about you that you provide to us. If you do choose to provide us with sensitive personal information, then you explicitly consent to our receipt, storage and use of this information in order to provide you with the Services you request under the guidance of this privacy policy. You should not provide us with any sensitive personal information that you do not wish us to store or use for purposes as mentioned in this Privacy Policy. If you change your mind after you have provided such data, you may exercise your right to remove the information by updating your profile or you may unsubscribe.

About iGuard

iGuard, Inc. is a company owned and incorporated under the laws of North Carolina (Charter ID 0622400), USA. We are happy to answer any questions or concerns you have about the way in which iGuard receives, stores and uses personal information, and you can contact us using any of the contact details provided below:

iGuard, Inc. Attn: Office of Privacy 4820 Emperor Blvd. Durham, NC 27703

The Personal Information We Receive

The only personal information about you that we receive, store and use is information that you directly provide on or through the MediGuard Web Site or that is entered into the MediGuard database via the web site of a third party that you have explicitly authorized to share information with us (a “Data Partner”). We receive personal information in several ways, which are described below:

  1. If you choose to register with MediGuard to receive personalized alerts from us, including MediGuard Medication Safety Checks and MediGuard Safety Alerts, you will provide certain personal information. The personal information you will provide to us includes your email address, a portion of your zip or postal code, demographic information (such as your age, race/ethnicity and sex), the medications that you take, and medical conditions you may have.

    Each time you receive an automated Service email message, at the bottom of the email you will be provided with a link to cancel your registration if you so choose. Alternatively, you can simply send an email to to unsubscribe from Service emails or you can contact us using the details provided above.

    Visitors that consent through the Web Site to hear about research opportunities may be invited to participate in a voluntary survey. The information you voluntarily provide as part of the survey is anonymized so that no individual respondent is identifiable. However, where applicable, we may receive some identifying information from you solely for the purpose of mailing you compensation for your time in completing the survey. This identifying information is retained for accounting purposes as required by law

  2. We will also use any personal information that you provide to us when registering for a Service to maintain and administer your MediGuard account, but only to the extent required to deliver the Services requested by you.

The Way We Use Information

We store the information you provide about yourself in a secure, encrypted database in order to provide you with the information, products, and/or Services you request. We may access information you have expressly and voluntarily provided to us or our Data Partners in order to provide you with the information, products and/or Services you request. You can update your information at any time by logging into the Web Site and updating your profile.

If you contact us to request more information about MediGuard Services, your request and any details you provide, such as your name, telephone, email address, or medications will be shared with appropriate personnel to fulfill your request. With your consent, we may share the information you provide with healthcare professionals or research organizations to fulfill your request, such as the sharing of your contact information in connection with your willingness to participate in a clinical trial.

iGuard occasionally hires other companies to provide limited services on our behalf, such as Web Site technical support, mailing and delivery of prizes or rewards, and other services. If we provide personal information to such companies, we only provide the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

We use non-identifying and aggregate information about the use of our Web Site to improve the navigation, content, and design of our site. This information may include, for example, the most and least requested pages, among other things.

iGuard may use anonymized data for research purposes to improve research knowledge. In addition and in accordance with our business model, we will make anonymized information available to qualified commercial and non-commercial researchers for research studies, such as clinical trials, market research and outcomes research.

We will not otherwise use or disclose any of your personally identifiable information without your consent except where and to the extent we are required or permitted to do so by the laws of North Carolina and the United States, or where necessary to respond to any judicial process or to provide information to law enforcement agencies or any governmental or regulatory body.

International Transfers

iGuard provides this Web Site and its Services from the United States of America. Accordingly, any personal information we receive from or about you through the Web Site or your use of the Services will be stored on our US servers. You should be aware that countries located outside of the European Economic Area ("EEA") may not offer the same standard of data protection as those within the EEA. However, your personal information will only ever be treated and used by iGuard in accordance with iGuard’s privacy policy and terms and conditions.

Our Commitment to Data Security

We have put in place appropriate technical and organizational measures to safeguard and secure the personal information you provide to us online. For instance, your personal information is maintained on a secure server in encrypted format.

In addition to this Web Site privacy statement, as an affiliate of Quintiles we also comply with the Quintiles corporate privacy policy statement available at

Use of the internet, including, without limitation, MediGuard, is solely at your own risk and is subject to all applicable laws and regulations. While we will use reasonable efforts to create a secure, safe and reliable Web Site, the confidentiality of any communication or material transmitted to or from over the internet cannot be guaranteed.


A cookie is a piece of data stored on the hard drive of your computer. iGuard uses cookies on our Web Site in order (a) to allow site visitors to personalize their experience by accessing information, products, and services relevant to their areas of interest, (b) to track a user session within a subscribed product, and (c) to prevent duplication in voting or participation in surveys. You always have the right to refuse and/or delete cookies that have been placed on your computer. As the means by which you can do this vary from browser to browser, please visit the help section of your web browser for further details.

We receive IP addresses in the normal course of the operation of our Web Site. An IP address is a number assigned to you by your Internet service provider so you can access the Internet. Although we do receive IP addresses, we do not disclose them to others. We may use your IP address in order to provide a customized service for you.

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we do not receive or maintain information at our Web Site from those we know are under 13 years of age, unless the information is provided by a parent or guardian that creates a registration on behalf of the child. If you are a parent or guardian of a child under 13 years old and believe that we may have mistakenly received information about your child, please contact us using the details supplied above.

How You Can Access Or Correct Your Information

You may update, correct or remove the personal information you provided to us by logging into your profile through the login link. For confidential inquiries, you may send an email requesting a telephone contact from the iGuard Privacy Officer. Your personal information provided by you will be retained by iGuard until you unsubscribe.

You can print a copy of your details at any time by logging into your profile. Alternatively, you can ask us to provide you with details about and copies of the personal information that we hold about you. Please note that the exercise of this right may be subject to a fee, to the extent allowed by applicable law.

Links To Other Websites

Our Web Site may contain links to other web sites. You should carefully review the privacy policies and practices of other web sites, as we cannot control or be responsible for their privacy policies or practices.

Notification Of Changes

As we provide more services on our Web Site and as privacy laws and regulations evolve, it may be necessary to revise or update our privacy policy from time to time. If we make a material change to the privacy policy we will notify you here, by email or by means of a notice on our home page. However, we will always continue to protect your personal information in accordance with applicable law.

This privacy policy was last updated on 1 Septbember 2010.

DISCLAIMER: MediGuard is not intended to be a substitute for professional medical advice. MediGuard cannot and does not take into consideration every possible interaction or account for individual responses to medicine. Different individuals may respond to medication in different ways. The absence of a warning for a given drug or drug combination in no way should be construed to indicate that the drug or drug combination is safe, effective, or appropriate for any given patient. Always seek the advice of a qualified health provider with any questions you may have before making any changes to your treatment. The use of the MediGuard Web Site and its content is at your own risk.

iGuard Inc.
4820 Emperor Blvd.
Durham, NC 27703 USA